移动医疗APP——健康妈妈用户使用意见反馈调查(Mobile medical APP
本次调查的对象以计量在校大学生和社区医院医生为主。
The object of this survey is to students in China Jiliang University and community hospitals.
* 1.您会使用手机APP来查询医疗和健康信息吗？(Will you use mobile phone APP to inquire about medical and health information?)
会(Yes)不会(No)* 2.您会使用哪些渠道来获取医疗健康信息? (What channels do you use to get health care information?) 【最少选择1项】
手机(Mobile phone)电脑(Computer)电视节目(TV Program)* 3.您觉得移动医疗APP有哪些优点? (多选题)(What do you think of the advantages of mobile medical APP?)(Multiple choice questions) 【多选题】
便捷方便(Convenient)信息准确(Precise information)很智能(Intelligence)* 4.您一般看病会选择去什么医院? (What hospital do you usually choose to go to the doctor?)
初级医院(Primary hospital)中级医院(Intermediate hospital)高级医院(Advanced hospital)* 5.您有去过社区医院或者校医务室吗? (Have you ever been to a community hospital or a school medical room?)
有(Yes)没有(No)* 6.您觉得目前校医务室和社区医院存在什么问题? (多选题)(What do you think are the problems in the infirmary and community hospital?)(Multiple choice questions) 【多选题】
排队时间长(Long queuing time)医生数量少(Fewer doctors)看病种类少(Fewer types of disease)* 7.您觉得使用完健康妈妈APP以后方便吗? (How do you feel after using your health aide APP?)
方便(Convenient)一般(General)不方便(Inconvenient)* 8.您觉得健康妈妈APP还有哪些地方可以提升? (多选题)(Where do you think health aide APP can be improved?)(Multiple choice questions) 【多选题】
软件界面设计(Software interface design)软件功能(Software function)用户安全性(Security)* 9.您觉得健康妈妈APP会给您的工作带来什么帮助?(仅医生回答)(多选题) (What do you think the health aide APP will bring to your work? (only the doctor answered))(Multiple choice questions) 【多选题】
提高工作效率(Improve work efficiency)充分利用闲置医疗资源(Making full use of unused medical resources)增加工作压力(Increase work pressure)* 10.您觉得使用健康妈妈APP，您考虑最多的是什么? (What do you think is the most important thing to consider using a health aide APP?)
软件安全性(Software security)医生的可靠性(The reliability of the doctor)信息的真实性(The authenticity of information)相关知识
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阿里妈妈的用户反馈如何处理？
用户反馈意见调查问卷
以用户价值为中心的移动健康管理研究
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面向老年慢病人群的移动健康APP设计策略 PROBE INTO MOBILE HEALTH MANAGEMENT APP DESIGN FOR ELDERLY CHRONIC DISEASE PATIENTS
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