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在酒店业促进员工身心健康和工作场所恢复：支持性工间休息时间的作用

泰然健康网
2025-06-16 16:33

在酒店业促进员工身心健康和工作场所恢复：支持性工间休息时间的作用

摘要

本研究调查了酒店业员工在工作休息时间的恢复机制。研究采用半结构式深度访谈法，以日本 29 名酒店员工为对象。结果提供了九种恢复活动，分为四类：认知、放松、营养摄入和社交活动。此外，还发现了八种恢复体验，其中包括两种在以往研究中未发现的新类型：重新连接和提神。该研究以努力-恢复模型和资源保护理论为基础，揭示了恢复体验的两阶段结构，即由三组主要体验导致特定的次要体验，这表明员工在达到恢复状态之前会进行多次恢复体验。研究还支持了情境限制在员工工作恢复过程中的重要性。这项研究加深了我们对酒店业工休恢复理论的理解。它有助于管理者制定更有效的组织干预措施，以支持员工在工休期间的恢复。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work

The study investigates the mechanism of hospitality employees' recovery during break times at work. It adopted semi-structured in-depth interviews targeting twenty-nine hotel employees in Japan. The results provide nine recovery activities falling into four categories: cognitive, relaxation, nutrition intake, and social activities. Eight recovery experiences are also found, including two new types not identified in the previous studies: reconnection and refreshment. Built on the effort-recovery model and conservation of resource theory, it reveals a two-phase structure of recovery experiences, with three groups of primary experiences leading to specific secondary experiences, which suggests that employees undertake multiple recovery experiences until they reach a state of recovery. It also supports the significance of contextual constraints in employees’ recovery process at work. The study enhances our understanding of recovery theories within the context of work breaks in the hospitality industry. It assists managers in creating more effective organisational interventions to support employee recovery during breaks.

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