首页 > 资讯 > The impact of social support on individual health knowledge creation in online patient communities: the mediating role of attitude,Journal of Knowledge Management

The impact of social support on individual health knowledge creation in online patient communities: the mediating role of attitude,Journal of Knowledge Management

泰然健康网
2025-09-16 01:33

Purpose

This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities.

Design/methodology/approach

A theoretical model was constructed by integrating social impact and social support theories. Data were collected through questionnaires, and 750 valid responses were analysed using a structural equation model.

Findings

This study found the following. (1) Social support influences individual health knowledge creation through the mediating effects of creative self-efficacy and positive emotions. (2) The general rule of the strength of the influencing factors on individual health knowledge creation is that creative self-efficacy > positive emotions. (3) The general pattern of the mediating effect of attitude factors between social support and health knowledge creation is that creative self-efficacy > positive emotions. (4) The key path for social support to influence individual health knowledge creation is “social support → creative self-efficacy → health knowledge creation”. (5) The dimensions of social support in online patient communities can be divided into information, emotional, respect and network support. Individual health knowledge creation can be divided into health knowledge externalisation, combination, socialisation and internalisation.

Originality/value

This study expands the application scope of social influence theory and opens up the “black box” of the impact of social support on individual health knowledge creation behaviour. Simultaneously, the dimensions of social support, individual health knowledge creation and the mediating role between social support and health knowledge creation are discussed.

中文翻译：

社会支持对在线患者社区中个人健康知识创建的影响：态度的中介作用

目的

本研究旨在探讨社会支持对在线患者社区用户个人健康知识创建的影响机制，指导和促进健康知识的创建，并为管理在线患者社区提供见解。

设计/方法/方法

通过整合社会影响和社会支持理论构建理论模型。通过问卷收集数据，并使用结构方程模型分析 750 个有效答案。

发现

这项研究发现了以下内容。（1）社会支持通过创造性自我效能感和积极情绪的中介作用影响个体健康知识的创造。（2）影响因素对个体健康知识创造强度的一般规律是创造性自我效能 > 积极情绪。（3）社会支持与健康知识创造之间态度因素中介作用的一般模式是创造性自我效能感>积极情绪。（4）社会支持影响个体健康知识创造的关键路径是“社会支持→创造性自我效能→健康知识创造”。（5）在线患者社区中的社会支持维度可分为信息、情感、尊重和网络支持。个体健康知识的创造可以分为健康知识外化、组合、社会化和内化。